Refund policy

Pro and Team give you the full source the moment you pay, so purchases are final. Every Pro item has a live preview you can try first, on its own page, in light and dark mode and at every screen size.

• It doesn’t work: a Pro item doesn’t work as described and we can’t fix it within 3 days of your report.
• Charged by mistake: you were charged twice, or for a plan you didn’t choose.
• Wrong plan: you bought Pro but meant Team, or the other way round. Write within 14 days and we will switch you and refund the difference.

Write to partner@nextui.com from the email you bought with, and include your order number from the Lemon Squeezy receipt. For something that doesn’t work, tell us which item and what happens. We answer within a few working days.

The refund goes back to the original payment method through Lemon Squeezy. Pro access for that purchase ends, its access keys stop working, and the Pro license for it ends, so remove Pro source from projects you haven’t shipped yet.

Nothing in this policy limits rights you have under the consumer law where you live, for example for digital content that is faulty.